Hi I’m Jeffrey. I am a college student with a passion for technology, engineering. I enjoy working in groups and leading teams. I am currently pursuing a degree in electrical engineering and the University of North Dakota in Grand Forks. I have experience in end-user IT support, Cost Quality Electronics Engineering, and AVL production. I ran the student sports cast in my high school with 5-8 camera shoots at Friday night football games. I also volunteer at my church on almost a weekly basis and help coordinate community outreach events like Vacation Bible School (VBS) and home coming.
Education
University of North Dakota – Grand Forks, Nd.
| Studying for BSEE August 2021– Present
Minor in Mathematics and Computer Science
Work Experience
University of North Dakota, UIT – Grand Forks, Nd.
| User Support Tech August 2021– Present
I currently provide remote phone and chat support to end users of University IT equipment.
Roper Corporation, GE Appliances – Lafayette, Ga.
| Cost of Quality Engineering CO-OP May 2021 – August 2021
Provided Support to CoQ Electronics group to develop both field and production side testing procedures. Autopsied field returned units that were deemed non repairable to find root cause of failure. Developed, and implemented ISO9001 test procedure for electronic components.
Catoosa County Government – Ringgold, Ga.
| Technology Specialist Intern April 2020 – August 2020
Provided support for new computer deployments across all county departments, including: E911, Fire, Sheriff, District Attorney, and Board of Commissioners. Provided end user support. Recommended purchase of equipment to improve streaming of public meetings and community updates.
Catoosa County Public Schools – Ringgold, Ga.
| Technology Specialist Intern February 2017 – December 2019
Responsible for repairing and maintaining the student HP Chromebook fleet. Prepared orders of parts for Chromebook repairs and miscellaneous parts that our shop needed. Provided end user support of Microsoft Windows, Apple macOS, and Google ChomeOS based computers. Assisted with Network Hardware installation.
Volunteer Experience
Good Shepherd Lutheran Church – East Ridge, Tn.
| Audio, Video Technician September 2014 – Present
I setup and manage AV at my church for various events. This includes, designing of presentations in ProPresenter 5/6/7 and MediaShout 4/5/6. Operating audio mixing consoles for sound reinforcement and record application. With particular experience on the Behringer X32/Midas M32.